Job Seeker Help

Table of Contents

  1. FAQs
    1. Do I need a Credit Union Careers account to apply for jobs?
    2. Will my contact information be sold to any third parties?
    3. Who would be able to see my profile?
  2. How to Register
  3. Updating Your Profile
    1. Public vs. Private Profiles
    2. Blocking Certain employers From Seeing Your Profile
    3. Uploading a Resume
    4. Uploading a Cover Letter
  4. Usernames and Passwords
    1. Changing Your Email Address/Username
    2. Changing Your Password
    3. I forgot my password.  How do I log in?
    4. I forgot my email/username.  How do I log in?
  5. Searching for Jobs
    1. Saving Job Searches
    2. Job Notifications
    3. Saving Job Posts
  6. Applying for Jobs


FAQs

Do I need a Credit Union Careers account to apply for jobs?

Yes.  In order to apply for jobs on Credit Union Careers, you will need to have an active Credit Union Careers account.

Will my contact information be sold to any third parties?

 No.  Credit Union Careers' sole purpose is to connect credit union employers and job seekers to build the talent pool within Canada's credit unions.  For additional details about how your privacy is protected, please see the Privacy Policy.

Who can see my profile?

Information on your profile you've set as public will only be viewable by credit union employers with an active job posting on Credit Union Careers.  Information set as private will only be viewable by you and by those who you've sent this information directly (i.e., by submitting a job application).


How to Register

  1. Click here to go to our sign-up page.
  2. Complete all required fields (marked with an asterisk). To add additional information to your profile, complete the optional information section.
    Please note: The email address you enter will become your username.
  3. A confirmation email containing a validation link will be sent to the email address you provide. You must click on the validation link to complete your registration. If it appears that you have not received this email, please check your junk mail folder


Updating Your Profile

  1. Log in to your Credit Union Careers account.
  2. Under My Profile Details, click Edit Profile Info to manage your profile details.
  3. From here, you will be able to add, edit, and select details regarding your contact and career preferences. The more detail you provide about yourself and the type of position you are seeking, the more closely potential employers will be able to match your interests and capabilities to their organizational needs.

Public vs. Private Profiles

There are three different and independently managed privacy settings for the personal information associated with your profile:

  • Contact information
  • Career preferences
  • Resumes

You can choose to have some or all of this information searchable by employers who have a current job posting on Credit Union Careers or have your profile completely private.  These settings are intended to provide you with as much flexibility as possible.

Blocking Certain Employers From Seeing Your Profile

  1. Log in to your Credit Union Careers account.
  2. Click on the Find a Credit Union tab at the top of the page.
  3. You may scroll through the list of credit unions or enter the name of the credit union you wish to block into the Keywords search field.
  4. Click the Block Profile option next to the credit union(s) you wish to block.
  5. After clicking the Block option, you will see a dialog box indicating the block is now in place. Click OK to continue.
  6. Your Blocked Credit Unions can be accessed through the My Account tab under My Credit Unions.
To unblock a credit union, click the drop-down button under My Credit Unions and click the delete button beside the credit union's name.

Uploading a Resume to my Profile

You may upload up to 10 different resumes on your account. To upload a resume:

  1. Log in to your Credit Union Careers account
  2. Click the Upload New Resume button on your account dashboard under My Resumes, or you can also upload your resume at any time by clicking on the Post Your Resume tab on the top of the page.
  3. Click the Browse button and select your resume file.
  4. Name your resume and choose whether you would like to make it public or private (keep the Public Resume box unchecked if you would like it to remain private).
  5. Click upload.

What is the difference between a public and private resume?

Similar to your profile information, a public resume will be searchable by any employer with an active job posting on Credit Union Careers. On the other hand, a private resume will only be viewable by you and any employers you submit it to as part of a job application through Credit Union Careers.

Please note that it is possible to set your resume as public while having a private profile (your contact information and career preferences). In this situation, a public resume would allow credit union employers to see any and all contact information that is available on your resume, but not any information on your profile. If you would like to remain truly anonymous, you will need to ensure your resume is private as well as your profile.

Why would I want to make my resume public?

While some job seekers prefer to maintain a private profile and only share personal information in response to specific job postings, others can benefit from having their resume and profile information public. Public resumes give employers the opportunity to search for candidates with skills like yours, so you don't have to do all of the work.

Uploading a Cover Letter to my Profile

You may upload as many cover letters as you need to complete your job applications. To upload a cover letter:

  1. Log in to your Credit Union Careers account
  2. Click the Upload New Letter button on your account dashboard under My Cover Letters.
  3. Click the Browse button and select your cover letter file.
  4. Name your cover letter and click Upload.


Usernames and Passwords

Changing Your Email Address/Username

Please note that the email address you provided at sign up is also used as your login username. Changing your email address will change the email address you enter to access your account.

  1. Log in to your Credit Union Careers account.
  2. Click the Change Email Address button under your Profile Details.
  3. Enter and confirm your new email address, then click Save.  You will be taken to a confirmation page.
  4. Use your updated email address to log in to your Credit Union Careers account.

How do I change my password?

  1. Log in to your Credit Union Careers Account
  2. Click the Change Password button under your Profile Details.
  3. Enter your old password, enter and confirm your new password, then click Save. You will be taken to a confirmation page.
  4. Use your new password to log in to your Credit Union Careers account.

I forgot my password. How do I log in?

To recover your password, follow the steps below:

  1. Click on the Login button on the top right-hand corner of this page.
  2. In the dialog box that appears, click the Forgot Your Password link.
  3. Enter the email address associated with your account as well as the characters shown in the security image, then click Send. If you have trouble making out the characters in the security image, click the refresh button next to the image to generate new security characters.
  4. You will receive an email at the address provided containing your password.   If you do not receive this email, please check your junk mail folder. If you continue to experience difficulty, contact us at support@creditunioncareers.ca.

I forgot my email/username. How do I log in?

For security reasons, when a log in attempt fails, the system does not specify whether it was the email address or password that was incorrect.

It is a good practice to go through the password recovery process as it may be the password that is incorrect.  Please see “I forgot my password. How do I log in?” above for more details.

If you are sure that the password you have been using is correct, try logging in with any email addresses you may have used when you signed up.  You can also try searching your inboxes for the sign-up confirmation email that was sent when your account was created.

If you are still unable to log in, please contact us at support@creditunioncareers.ca.


Searching for Jobs

  1. Log in to your Credit Union Careers account (you can perform searches without an account, but you will need one in order to apply for jobs and use all of the functions detailed below.)
  2. Click the Find a Job tab at the top of the page.
  3. Enter your desired job criteria (location, career level, or any keywords) in the search bar and click Search. To enter new search criteria, edit the existing search or click on the New Search button at the top of the search bar.

Saving Job Searches

You can easily save searches so that they can be quickly repeated at any time.

  1. Log in to your Credit Union Careers account.
  2. After creating a search on the Find a Job page (see above for how to search for jobs), click the Save Search button located next to the Search button.
  3. Your saved searches can be found in the My Account tab under My Saved Searches, or you can access them under the Saved Searches drop down menu on the Find a Job page.

Job Notifications

If you would like Credit Union Careers to send you email notifications when there is a new posting that matches your search criteria, you can set this up through your account dashboard. This allows you to keep searching for jobs without having to log in and browse the website. To create an automatic email notification:
  1. Log in to your Credit Union Careers account.
  2. Expand My Email Notifications on your account dashboard.
  3. Choose Yes to opt-in and decide whether you would to receive Daily or Weekly email notifications. you may opt-out of email notifications at any time by clicking no.
    Please note: this option is only available if you have a saved job search--please see "Saving Job Searches" above for more details.

Saving Job Posts

If you find a job posting that interests you and would like an easy way to revisit it later, you can save a link to it on your dashboard.

  1. Log in to your Credit Union Careers account.
  2. Click the Find a Job button at the top of the page and perform a search if necessary.
  3. Click the Save button to the right of any job postings that interest you. Alternatively, you may view job posting details and can click Add to My Saved Jobs on the right-hand side of the page.
  4. Your saved jobs can be found in the My Account tab under My Jobs.

Applying to Jobs

  1. Log in to your Credit Union Careers account.
  2. Search for a job or navigate to one you have saved.
  3. Click on the Apply button next to the job posting on the “Find a Job” page, or on the right hand side of the Job Posting Details page.
    Please note: If the credit union has chosen not to accept online applications, a pop-up will appear and you will be directed to the credit union’s website.
  4. On the application page, you may enter an optional message then choose to:
    • Use an existing resume (click Yes), or
    • Upload a new resume (click No, browse for your resume, and then click Create a New Resume).
  5. To include a cover letter, click Yes then choose to:
    • Use an existing cover letter (click Yes), or
    • Upload a new cover letter (click No, then browse for your cover letter and click Create a Cover Letter).
  6. Click the Apply button on the bottom of the page. You will be asked to review your information and you may choose to go back to edit your application.
  7. Once you are satisfied with your application details, press the Confirm button to submit your application.
  8. You can view the applications you have made in the My Account tab under My Applications.

 

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